Turn Off the Water Heater and Gas Supply
Ensure your Eccotemp tankless water heater is turned off.
Verify that the gas supply is also turned off.
Disconnect the Water Source Hose
Disconnect the water source hose from the water inlet pipe located on the far right of your Eccotemp water heater.
Remove and Clean the Filter Screen
The filter screen is located at the opening of the water inlet pipe.
Place your finger on the screen to remove any particles that may be obstructing the flow of water.
If the screen appears clogged or rusted, clean it by lightly scrubbing it with a metal wire brush, which can be found at most hardware stores.
Replace If Necessary
If your screen is missing, heavily corroded, or damaged, contact Eccotemp at 1-866-356-1992 or by email at [email protected] to order a replacement filter screen.
By following these steps, you can ensure your Eccotemp tankless water heater continues to function efficiently. For further assistance, please reach out to our customer service team.