Unit shut down when mixing hot and cold Tech Support Updated January 02, 2017 20:43 Follow Tech Support Hello John Smith, Thank you for writing in. I would like to extend my highest gratitude towards your cooperation in resolving your issues and making our business better in achieving our goal for customer service. Your time and business is highly appreciated at Eccotemp. Have a great day! Regards, Technical Support Team Eccotemp Systems LLC 1-866-356-1992 (Mon-Fri 9am-8pm PM EST) www.eccotemp.comEccotemp John Smith Thank you for the quick response i think I got it going right it was a matter of adjustments like you said Happy New Year! Sent from my Verizon Wireless 4G LTE smartphone Tech Support Hello John Smith, Good day! This unit is a manual unit remember that when you mix the hot with cold it restricts the water flow from the hot side causing the unit to shut down. So what you need to do is set the knobs first on the actual unit until you get your desired temperature and leave the knobs on that spot , and if you want to change the temperature then you need to play with the knobs again. Regards, Technical Support Team Eccotemp Systems LLC 1-866-356-1992 (Mon-Fri 9am-8pm PM EST) www.eccotemp.comEccotemp John Smith The eccotemp fvl12 shuts off when the cold water is turned on can you help thank you Sent from my Verizon Wireless 4G LTE smartphone Related articles FVI12-LP Intermittent Temperature Reading FV112-LP owner/installation manual FVI-12 E3 Code Basic Support and Troubleshooting FVI12-NG / E5 Comments 0 comments Please sign in to leave a comment.