The water does not get hot enough:
- You are operating the portable tankless water heater above 4,000 feet. While it has been field tested up to 5,500 feet, we only recommend using it below elevations of 4,000-5,500 feet.
- Look in to the viewer panes (3 teardrop shaped windows on the front cover) to see if there is a blue flame. If the flame is yellow there could be a cracked gas regulator. Do Not Attempt to use the portable tankless water heater and call Eccotemp directly at 866.356.1992.
- Please refer to the Eccotemp helpdesk for more troubleshooting solutions at www.eccotemp. com/helpdesk.