TS: My water doesn't get hot enough

The water does not get hot enough:

  1. You are operating the portable tankless water heater above 4,000 feet. While it has been field tested up to 5,500 feet, we only recommend using it below elevations of 4,000-5,500 feet.
  2. Look in to the viewer panes (3 teardrop shaped windows on the front cover) to see if there is a blue flame. If the flame is yellow there could be a cracked gas regulator. Do Not Attempt to use the portable tankless water heater and call Eccotemp directly at 866.356.1992.
  3. Please refer to the Eccotemp helpdesk for more troubleshooting solutions at www.eccotemp. com/helpdesk.
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