Problem |
Possible Cause |
What to Do |
Not Enough or No Hot Water |
Water Shutoff valve is not fully opened. |
Check shutoff Valve and open fully. |
Hot water faucet is not fully opened. |
Open hot water faucet completely. (The main burner goes off when incoming water volume is inadequate. |
|
Water piping is frozen |
Allow piping to thaw |
|
No electricity or water supply is cut off |
Check that proper power is being supplied and/or water supply is adequate. |
|
Unit is not “ON” |
Turn the unit “ON” by the button on the remote control. |
|
Water not Hot enough |
The temperature may be set too low |
Increase the temperature setting |
The gas valve is not fully opened. |
Check and open the gas valve fully. |
|
Water too hot |
The temperature is set too high |
Decrease the temperature setting. |
Water shutoff valve is not fully opened. |
Check Shutoff valve and open fully. |
|
Small amount of water has been heated. |
Allow more water to flow. |
|
Water filter is clogged |
Clean the filter with a tooth brush. |
|
Fan Continues to rotate after hot water faucet is closed. |
This function is to purge unburned gas 10-15 seconds. |
Normal Operation. There is no need to call for service. Check for Error Code. |
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