Ticket Example: FVI-12 shuts down when I mix hot and cold

Tech Support

Hello John Smith,

Thank you for writing in.

I would like to extend my highest gratitude towards your cooperation in resolving your issues and making our business better in achieving our goal for customer service. Your time and business is highly appreciated at Eccotemp.

Have a great day!

Regards,

Technical Support Team 
Eccotemp Systems LLC 
1-866-356-1992 
(Mon-Fri 9am-8pm PM EST) 
www.eccotemp.comEccotemp

 

John Smith

Thank you for the quick response i think I got it going right  it was a matter of adjustments like you said Happy New Year!

Sent from my Verizon Wireless 4G LTE smartphone

 

Tech Support

Hello John Smith,

Good day!

This unit is a manual unit remember that when you mix the hot with cold it restricts the water flow from the hot side causing the unit to shut down. So what you need to do is set the knobs first on the actual unit until you get your desired temperature and leave the knobs on that spot , and if you want to change the temperature then you need to play with the knobs again.

Regards,


Technical Support Team 
Eccotemp Systems LLC 
1-866-356-1992 
(Mon-Fri 9am-8pm PM EST) 
www.eccotemp.comEccotemp

 

John Smith

The eccotemp fvl12 shuts off when the cold water is turned on can you help thank you

Sent from my Verizon Wireless 4G LTE smartphone

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.