NOTE: INTERNATIONAL CUSTOMERS ARE NOT COVERED UNDER THE MANUFACTURER WARRANTY UNLESS PURCHASED FROM AN AUTHORIZED INTERNATIONAL DISTRIBUTOR AND/OR HAVE PURCHASED THE CORRECT MODEL LEGAL IN YOUR COUNTRY
Listed below is our warranty information as it pertains to our models. Eccotemp makes no other claims, expressed or implied herein.
Eccotemp hereby warrants this product to be free of material defects in materials and workmanship when installed an d operated according to Eccotemp 's installation and operating instructions. This Limited Warranty extends to the original purchaser and subsequent owners, but only while the product remains as the site of the original installation. This Limited Warranty terminates if moved or reinstalled at a new location. There are no warranties, express or implied made or given other than contained in this Limited Warranty. No agent, employee or representative of Eccotemp has any authority to bind Eccotemp to any representation or warranty concerning the Product not contained in this Limited Warranty.
Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY GOODS SOLD HEREUNDER.
BUYER'S EXCLUSIVE REMEDY IS LIMITED TO REPAIR OR REPLACEMENT OF THE GOODS SOLD, AT ECCOTEMP'S DISCRETION. ECCOTEMP SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Item Period of Coverage
Heat Exchanger 10 years
All other parts 5 years
Coverage are limited to 3 years on the 40 series if the unit is used in a hot water circulation loop, in series with a circulation system or where an on-demand re-circulation system is not incorporated.
L5 and L10
Parts 1 year
FVI-12, i12 and L7:
Parts 2 year
Owner is responsible for all other costs incidental to repair such as labor, shipping, delivery and permits. Proof of purchase required. Products repaired will be covered under this Limited Warranty for the remainder of term of the original purchase.
This Limited Warranty becomes null and void if any of the following are determined to be a contributing factor to the failure of the product:
1. Abuse, misuse, alteration, neglect or misapplication;
2. Improper or inadequate maintenance;
3. Inadequate water quality;
4. Installation in a corrosive or otherwise destructive environment;
5. Freeze damage;
6. Scale buildup;
7. Incorrect gas or water pressure;
8. Power surge
9. Acts of force Majeure
This Product is not to be used as a pool or spa heater.