Merry Christmas and Happy Holidays from all of us here at Eccotemp!
We wanted to share our holiday hours with you for December 24 and Dec 25 so that you can best prepare if you are in need of any assistance this holiday season.
Tuesday, Dec 24: Limited access to technical support. We will have live agents on standby to assist via our live chat feature on our website and support page if you find yourself in need of assistance this week. **Hours of availability may vary.**
Wednesday, Dec 25: We will be CLOSED and celebrating the holiday with our families. Our support page will still be accessible with manuals, troubleshooting help, tutorials and more.
Eccotemp is a company that cares about family and we try our very best to make sure our employees are able to spend the holidays with their families each holiday season. We apologize for any inconvenience this may cause you.
If you find yourself in need of tech support on Dec 24 or 25, you have a few different options:
- Check to see if we are online to help you via live chat. You can find our live chat feature by visiting any of our 3 websites (US, Canada, Europe) or our support page: support.eccotemp.com.
- You can schedule a tech support call with us by visiting https://eccotempsystems.setmore.com/ and we will be with you as soon as we return to the office.
- Or, you can create a support ticket or shoot us an email at email@example.com to provide us with as much detail as possible so that we can best assist you when we return to the office on Thursday.
We are so thankful to have you as an Eccotemp Customer and wish the very best for you and your's this holiday season. Merry Christmas ~ Eccotemp Systems