Store Locator & Frequently Asked Questions
Eccotemp strives to help our customers with the hard stuff and the easy stuff too. Here is a list of some Frequently Asked Questions that you may find yourself wondering about. Thanks!
Return for Refund or Repair Policy
Store Locator
US Return Policy
Gas Pipe System Facts
Frequently Asked Questions
- Help with the Shower Head & Hose
- Tariffs And What That Means For Eccotemp
- Which Unit Should I Use For My Radiant/Floor Heating Needs?
- Safe Practices For Operating Your Portable Tankless Water Heater
- How to Select the Right Size Tankless Water Heater
- Terms and Conditions
General Servicing and Water Heater Maintenance
- Oxidation near salt water Policy
- How to Remove Lime Scale from a Tankless Water Heater
- Keeping a Tankless Water Heater Efficient
- Service Valve Basic Information (Tankless Water Heater Lead Free Service Valve Sets)
- Service Valves Basic Information (Safety Relief Valves, Steam Safety Relief Valves)
- Service Valves Basic Information (Isolator w/ Rotating Flange & Multi-Function Drain)