Step 1: Turn off the unit by unplugging it from the power source.
Step 2: Remove the screw cover between the green and red light with a pin.
Step 3: Once the cover is removed, remove the screw with a screwdriver.
Step 4: Take out the front cover by scooping it on the side.
Here's a photo of the EM series mini-tank without the front cover.
Step 5: Press the small reset button to reset the unit.
Step 6: Place everything back and try to run the water heater again.
If you have further questions, please reach out to our team via our live chat feature on our website or support page. You can locate the chat box in the bottom right corner of both sites, or you can email our technical support at [email protected]