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SH22/SH22i Error Code Guide
SH22/SH22i Error Code Guide
Updated over 9 months ago

When an error code is displayed:
• Close the hot water faucet, turn off the switch on the remote control.
• Wait for about 5 minutes before turning the switch on again.
• Open the hot water faucet.

If the error code remains shown:
• Close the hot water faucet and turn off the switch on the remote control.
• Take the proper action shown below and attempt the operation of the water heater again.
• If the error code is still shown:

    • Turn off the hot water faucet and turn off
      the switch on the remote control.

    • Take note of the error code displayed and
      call the customer service assistance
      number in the “If You Need Service”

Here's the list of error codes below that are specific to the SH22/SH22i models:

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NOTICE: If an error code other than those listed below is displayed, immediately turn off the hot water faucet, take note of the error code, turn off the switch on the remote control and call the customer assistance number.

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