When troubleshooting with our Technical Support team, you might be asked to "bypass the over-temperature sensor." Here's why and how to do it:
Why Bypass the Over-Temperature Sensor?
The over-temperature sensor is a safety device that prevents your water heater from overheating. If this sensor is faulty, it can stop the unit from igniting. By bypassing the sensor, we can determine if it is the source of the problem.
Purpose of Bypassing: To confirm if the over-temperature sensor is faulty.
Outcome: If the unit ignites with the sensor bypassed, then the sensor is indeed the problem.
Step-by-Step to Bypass the Over-Temperature Sensor
Follow these steps to bypass the over-temperature sensor and help diagnose if it's faulty:
Locate the Sensor:
Find the over-temperature sensor on your water heater. It typically has two wires connected to it.
Remove the Receptacles:
Slide off the blue rubber plastic covering the sensor.
Press the part to easily slide off the receptacles.
Connect the Receptacles Together:
After removing the receptacles, connect them directly together to bypass the sensor.
Test the Water Heater:
Run the water heater with the bypassed over-temperature sensor.
Important Note
Remember, the over-temperature sensor is a critical safety feature. Only bypass it for troubleshooting purposes as directed by our Technical Support team. Do not leave the sensor bypassed during regular operation..