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Product Info and Manuals
In this category you will find information like: Product Manuals, Troubleshooting tips and steps, Product Registration, and more.
336 articles
Eccotemp FVi12-Liquid Propane Indoor Tankless Water Heater E4 error code
Eccotemp i12-Liquid Propane Indoor Tankless Water Heater E3 error code
Eccotemp i12-Liquid Propane Indoor Tankless Water Heater E5 error code
Eccotemp EM 2.5 Electric Mini Storage Tank Water Heater is NOT Recommended for Horizontal Installation
Eccotemp 45HI-LP Indoor Tankless Water Heater is NOT Recommended for a Closed-loop Installation.
Gas Pressure Error Code: CO and Improper Installation on a 20H Liquid Propane
Eccotemp i12-LP E5 Error code and Resolution
Eccotemp i12 Liquid Propane E1 Error code and Resolution
The Importance of Maintaining Proper Clearance When Installing Tankless Water Heaters
Improper Installation Voids the Manufacturer’s Warranty
Trending Topics of the Month
Each month we will highlight a particular issue and how we have been resolving it with our customers. Did you know that 9/10 customers can find ways to resolve the problem that they are having on their own by using our troubleshooting help, ticket examples, and videos? Hopefully, this inspires us all to be better at what we do and know our tankless water heaters more.
Order Status and Shipping Delays
It's Never a Bad Time to Flush Your Water Heater
E1 Error Code? Some Things To Consider
Installation Questions? Do It Right!
Eccotemp EccoFlo Pump Warranty
Eccotemp EZ Flush System Descaler Kit Warranty
Eccotemp EL5 Portable Tankless Water Heater Warranty
Eccotemp L5 Portable Tankless Water Heater Warranty
Eccotemp CEL5 Portable Tankless Water Heater Warranty *EU Model
Eccotemp EL7 Portable Tankless Water Heater Warranty
Eccotemp L7 Portable Tankless Water Heater Warranty (Discontinued)
Eccotemp EL10 Portable Tankless Water Heater Warranty
Eccotemp L10 Portable Tankless Water Heater Warranty
Eccotemp CEL10 Portable Tankless Water Heater Warranty *EU Model
Eccotemp SH12 SmartHome Tankless Whole Home Water Heater *EU Model
Eccotemp FVI-12 LP/NG Indoor Whole Home Tankless Water Heater Warranty
Eccotemp i12 LP/NG Indoor Whole Home Tankless Water Heater Warranty
Eccotemp 20H/HI LP/NG Whole Home Tankless Water Heater Warranty
Eccotemp 40H/HI LP/NG Whole Home Tankless Water Heater Warranty (Discontinued)
Eccotemp 45H/HI LP/NG Whole Home Tankless Water Heater Warranty
Eccotemp SH22/22i LP/NG Whole Home Tankless Water Heater Warranty
Eccotemp EL22/22i LP/NG Whole Home Tankless Water Heater Warranty
Eccotemp Builder Series Whole Home Tankless Water Heater Warranty (6GB, 6.5GB, 7GB)
Eccotemp iE Series Whole Home Tankless Water Heater Warranty (iE-11, iE-18, iE-24, iE-27)
Eccotemp EM Series Mini-tank Warranty (2.5, 4.0, 7.0)
Eccotemp ESH SmartHome Mini Tank Warranty (ESH-2.5, ESH-4.0)
Eccotemp ET Series Electric Tankless Water Heater Warranty (Discontinued)
Flojet Warranty
EL5 Luxe Portable Tankless Water Heater
L5 Portable Tankless Water Heater
L7 Portable Tankless Water Heater
L10 Portable Tankless Water Heater
SH12 SMARTHOME Tankless Water Heater *EU Version
FVI12 Tankless Water Heater
i12 Whole Home Tankless Water Heater
SH22 SMARTHOME Tankless Water Heater (Outdoor)
SH22i SMARTHOME Tankless Water Heater (Indoor)
20H Whole Home Tankless Water Heater (Outdoor)
20HI Whole Home Tankless Water Heater (Indoor)
45H Whole Home Tankless Water Heater (Outdoor)
45HI Whole Home Tankless Water Heater (Indoor)
iE Series Electric Tankless Water Heater
ESH SmartHome Mini Tank
EM Series Mini Tank
Eccotemp EccoFlo 12 Volt Pump Manual *English
Manuel de pompes Eccotemp Eccoflo 12 Volts *Français (French)
Eccotemp EccoFlo Manual de la bomba de 12 voltios *Español (Spanish)
Eccotemp EccoFlo 12 Volt Pumpe Manual *Dansk (Danish)
Eccotemp EccoFlo 12 Volt Pomp Handleiding *Hollandsk (Dutch)
Eccotemp EccoFlo 12 Volt Pumpenhandbuch *Deutsch (German)
EccoFlo General Troubleshooting
Additonal Information on our Eccotemp EccoFlo Pump
EccoFlo Pump Manual
Eccotemp EZ Flush System Descaler Kit Manual *English
Manuel du kit de détartrage du système Eccotemp EZ Flush *Français (French)
Manual del Eccotemp Kit EZ Flush System Descalcificador *Español (Spanish)
Safety Data Sheet: EZ Flush Water Heater Descaler Solution
EZ-Flush System Descaler Kit Photos
EZ Flush Quick Start Guide
How to Clean Your Water Heater
EZ-Flush Descaler Kit and Why You Need One!
Eccotemp L5 Portable Tankless Water Heater Manual *English
Manuel du chauffe-eau portatif sans réservoir Eccotemp L5 *Français (French)
Manual del calentador de agua portátil sin tanque L5 *Español (Spanish)
L5 Technical Specifications
L5 Photos
My L5 Stopped Working After Using it a Few Times
How to Store Your L5 Portable Water Heater
How to Raise and Lower the Water Temperature On My Portable Tankless Water Heater
My Portable Tankless Water Heater Won't Ignite!
How to do a Water Pressure Adjustment
How to Replace the On/Off Switch
How To Replace the Gas/Water Valve Assembly
How To Replace The Battery Box and Control Pack
How to Replace the Microswitch on the Eccotemp L5
How to Replace the Flame Sensor on the L5
How to Replace the Over Temperature Sensor on the L5
Portable tankless water heater will not start – there are no audible clicks at startupPortable tankless water heater will not start – there are no audible clicks at startup
Portable tankless water heater will not start – but there are audible clicks at startupPortable tankless water heater will not start – but there are audible clicks at startup:
The water does not get hot enough
The portable tankless water heater will not stay onThe portable tankless wat er heater will not stay on
Eccotemp CEL5 Portable Tankless Water Heater Manual * English
Manuel du chauffe-eau portable sans réservoir Eccotemp CEL5 *Français (French)
Manual del calentador de agua sin tanque portátil Eccotemp CEL5 *Español (Spanish)
Handbuch für den Eccotemp CEL5 tragbaren Durchlauferhitzer *Deutsch (German)
CEL5 Photos
Technical Specifications of the CEL5
Choosing the Correct Mbar for the CEL5 according to Your Country
Use & Starting the CEL5
Getting Started: CEL5
My Portable Tankless Water Heater Will Not Ignite
My Portable Water Heater Won't Light: No Clicks
My CEL5 Turns On, But Won't Stay On
EL5 Portable Tankless Water Heater Manual *English
Manuel du chauffe-eau portatif sans réservoir EL5 *Français (French)
Manual del calentador de agua portátil sin tanque EL5 * Español (Spanish)
EL5 Portable Tankless Water Heater Manual
Proper Installation of the EL5
The EL5 Portable Tankless Water Heater
Getting Started: The EL5
Using Your EL5
How To Store Your EL5 & EL7 Luxe Portable Water Heater
My Portable Tankless Water Heater Won't Ignite!
My EL5 Won't Power On
Technical Specifications of the EL5
My Portable Tankless Water Heater Will Not Ignite
Manuel du chauffe-eau portable sans réservoir Eccotemp L7 *Français (French)
Manual del calentador de agua sin tanque portátil Eccotemp L7 *Español (Spanish)
How to Bypass the Over-temp Sensor on the L7
L7 Photos
Eccotemp L7 Portable Tankless Water Heater Manual *English
How to Raise and Lower the Temperature on My Portable Tankless Water Heater
How to do a Water Pressure Adjustment on Your Water Heater
How to Replace the Microswitch on the Eccotemp L7
How to Replace the Over Temperature Sensor on the Eccotemp L7
My Portable Water Heater Won't Stay Lit
My Portable Water Heater Won't Light: NO CLICKS!
TS: Water is flowing, but it's not hot
TS: My water doesn't get hot enough
TS: My L7 does NOTHING
TS: My L7 starts, then shuts off
TS: L7 Does not stay on
EL7 Portable Tankless Water Heater Manual *English
Manuel du chauffe-eau portatif sans réservoir EL7 *Français (French)
Manual de calentador de agua portátil sin tanque EL7 * Español (Spanish)
Technical Specifications of the EL7
Using Your EL7
My EL7 Won't Power On
My Portable Tankless Water Heater Won't Ignite!
EL7 Portable Tankless Water Heater Manual
My Portable Tankless Water Heater Will Not Ignite
Manuel du chauffe-eau portable sans réservoir Eccotemp L10 *Français (French)
Manual del calentador de agua sin tanque portátil Eccotemp L10 *Español (Spanish)
Eccotemp L10 Portable Tankless Water Heater *English
L10 Photos
TS: Water is flowing, but it's not hot
TS: Water not hot enough
TS: My L10 does NOTHING
TS: Heater will not start, and there are no clicks
TS: My L10 starts, then shuts off
CEL10 Portable Tankless Water Heater (EU Version)
In this section, you will find everything from photos and manuals to troubleshooting tips for the CEL10. The CEL10 is approved for use in the EU and comes in 3 different mbar: 30, 37, 50.
My Portable Tankless Water Heater Will Not Ignite
Choosing the Correct Mbar for the CEL10 according to Your Country
Handleiding van de Eccotemp CEL10 Draagbare Doorstroomboiler *Nederlands (Dutch)
Eccotemp CEL10 bærbar tankfri vandvarmer manual *Dansk (Danish)
Handbuch für den Eccotemp CEL10 tragbaren Durchlauferhitzer *Deutsch (German)
Manuel du chauffe-eau portable sans réservoir Eccotemp CEL10 *Français (French)
Manual del calentador de agua sin tanque portátil Eccotemp CEL10 *Español (Spanish)
Eccotemp CEL10 Portable Tankless Water Heater Manual *English
Eccotemp Systems LLC Limited Warranty
TS: My CEL10 won't ignite
Eccotemp FVi12-Liquid Propane Indoor Tankless Water Heater E4 error code
Eccotemp FVI-12 LP/NG Whole Home Tankless Water Heater Manual *English
Manual del calentador de agua sin tanque para toda la casa Eccotemp FVI-12 LP/NG *Español (Spanish)
E3 Error Code on my Whole Home Unit: FVI12-LP/NG
Ticket Example: FVI12-LP/NG Water Pressure Adjustment
FVI-12 Photos
Ticket Example: FVI-12 Intermittent Temperature Reading
Ticket Example: FVI-12 shuts down when I mix hot and cold
TS: FVI12 E7
TS: E0 error code FVI-12
TS: E1/E2 Error Code FVI-12
TS: E3 Error Code FVI-12
TS: E4 Error Code FVI-12
TS: E5 Error Code FVI-12
TS: E6 Error Code FVI-12
TS: E6/E7 Error Code FVI-12
Eccotemp i12-Liquid Propane Indoor Tankless Water Heater E5 error code
Eccotemp i12-Liquid Propane Indoor Tankless Water Heater E3 error code
Setting the Temperature on Your i12 Tankless Water Heater
i12 General Information
Which Computer Board Do I Need For My i12 Tankless Water Heater?
TS: i12 Getting E5 error code
i12 Photos
TS: Troubleshooting tips for the i12 model
TS: Error Code Table i12 model
SH12 SmartHome Tankless Water Heater Manual *English (EU Version)
Manuel du chauffe-eau sans réservoir SH12 SmartHome * Français (Version UE)
Manual del calentador de agua sin tanque SH12 SmartHome *Español (versión de la UE)
SH12 SmartHome Handbuch für Durchlauferhitzer *Deutsch (EU-Version)
SH12 SmartHome - Manuale dello scaldacqua senza serbatoio * italiano (versione UE)
SH12 SmartHome Tankless Boiler Handleiding * Nederlands (EU-versie)
Installation: Quick Start Guide, SH12 *EU Version
Connection: Quick Start Guide for the SH12 *EU Version
Included Parts with the SH12 SmartHome Tankless Water Heater
Things to Know and Choosing the Right Mbar for Your Location: SH12 *EU Version
Installing the Eccotemp SMARTHOME SH12 Water Heater
Using The Eccotemp SMARTHOME Mobile App
Setting the Temperature on Your SH12
Troubleshooting Your SH12
SH12 Error Code Guide
Cleaning The Water Filter on Your SH12
SH12 Rating Plates *All Languages
Draining your SH12
Help! My 3” Vent Kit Doesn’t Fit My 20HI Tankless Water Heater
Manuel du chauffe-eau pour toute la maison Eccotemp 20H/HI LP/NG *Français (French)
Manual del calentador de agua sin tanque para toda la casa Eccotemp 20H/HI LP/NG *Español (Spanish)
Eccotemp 20H/HI LP/NG Whole Home Tankless Water Heater Manual *English
The Eccotemp 20 Series Manual
20H/20HI Error Codes
Photos of the 20H/20HI
Manuel du chauffe-eau pour toute la maison Eccotemp 45H/HI LP/NG *Français (French)
Manual del calentador de agua sin tanque para toda la casa Eccotemp 45H/HI LP/NG *Español (Spanish)
Eccotemp 45H/HI LP/NG Whole Home Tankless Water Heater Manual *English
How to Replace the Flame Sensor on the 45 Series
How To Replace the Over Temperature Sensor on the 45 Series
Gas Piping Facts: Information for properly sizing gas lines for use with tankless water heaters
45H Photos
45-HI Photos
Ticket Example: My 45H-NG/LP unit will not ignite
Ticket Example: 45HI-NG E1 Code
Ticket Example: 45HI-LP does not stay on and I'm getting E1 code
45HI-LP E1 Code: Troubleshooting Steps
45 Series Computer Board Replacement Tutorial
TS: My 45 Won't Power On
TS: No Error Code Related 45H/HI
TS: E0 Error Code 45H/HI
TS: E1 Error Code 45H/HI
TS: E2 Error Code 45H/HI
TS: E3 Error Code 45H/HI
TS: E4 Error Code 45H/HI
TS: E5 Error Code 45H/HI
TS: E6 Error Code 45H/HI
TS: E7/E8 Error Code 45H/HI
Manuel du chauffe-eau pour toute la maison Eccotemp EL22/22i LP/NG *Français (French)
Manual del calentador de agua sin tanque para toda la casa Eccotemp EL22/22i LP/NG *Español (Spanish)
Eccotemp EL22/22i LP/NG Whole Home Tankless Water Heater Manual *English
EL-22/22i Photos
EL22/EL22i Series Computer Board Replacement Tutorial
EL22/22i - Error code: E0
EL22/22i - Error code: E1
EL22/22i - Error Code: E2
EL22/22i - Error Code: E3
EL22/22i - Error Code: E4
EL22/22i - Error Code: E5
EL22/22i - Error Code: E6
EL22/22i - Error Code: E7
EL22/22i - Error Code: E8
Eccotemp EL-22i NG information
Eccotemp EL-22i LP information
Eccotemp EL-22 NG information
Eccotemp EL-22 LP Information
Manuel du chauffe-eau à mini-réservoir Eccotemp série EM *Français (French)
Manual del calentador de agua Eccotemp EM Series Mini Tank *Español (Spanish)
Eccotemp EM Series Mini Tank Water Heater Manual *English
EM Series Photos (2.5/4.0/6.0/7.0)
My Bracket Won't Fit Into the Back of My Mini-Tank
TS: Water is too hot
TS: Water is leaking
TS: Water does not get hot
TS: Indicator light not on
TS: Brown Water or Odor in Water
EM Maintenance and Care
Steps on how to remove the front cover of an EM series 2.5, 4.0, and 7.0 mini tank and reset it
Installation Tips for your Mini Tank Water Heater
Welcome to The World's Most Advanced SmartHome Mini Water Heater
General Information on the ESH Mini Tank
ESH Installation Quick Start Guide
ESH Device Connection Quick Start Guide
Connecting to Voice Commands with the ESH
3 Ways to Connect to the ESH
How to Install The ESH SmartHome Mini Tank
Technical Specifications of the ESH 2.5 and the ESH 4.0
ESH Troubleshooting
Getting Started: Operating the ESH
ESH Maintenance
Powering My ESH Mini Tank
ESH SmartHome Mini Tank Water Heater Manual *English
Manuel du chauffe-eau ESH SmartHome Mini Tank *Français (French)
Manual del Calentador de Agua ESH SmartHome Mini *Español (Spanish)
ESH SmartHome Mini Tank Manual